Shipping Policy

At LOPHNIX, every product is prepared and inspected with the same care we would expect for accessories used in our own vehicles. Before an order leaves our facility, our team checks the product details, fitment information, appearance, workmanship, and packaging.

This Shipping Policy applies to orders shipped within the United States, including applicable U.S. territories where delivery service is available.

Order Processing

Orders are typically processed and shipped within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will begin processing on the next business day.

Because different products may require different preparation and packaging, items from the same order may occasionally be shipped separately.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

You may request a cancellation or order modification within 24 hours of purchase. To request a change or cancellation, please contact us with your order number.

After the 24-hour window, your order may have entered production, preparation, or shipment processing. Once fulfillment has started, we cannot guarantee that changes or cancellations can still be made.

Shipping Rates

We offer free standard shipping to the contiguous United States (Lower 48 States).

Additional shipping fees may apply to Alaska, Hawaii, U.S. territories, remote areas, military addresses, and locations with limited carrier service.

For applicable destinations, shipping rates are calculated at checkout based on the selected shipping method, destination ZIP code, package size, weight, quantity, and product type.

The final shipping cost will always be displayed before payment. We do not add any undisclosed handling fees after an order has been placed.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed and handed over to the carrier.

  • Processing Time: 1–2 business days
  • Standard Shipping: 6–12 business days
  • Expedited Shipping: 5–8 business days

Please note that processing time and transit time are separate. For example, a Standard Shipping order may require 1–2 business days for processing, followed by an estimated 6–12 business days in transit.

Delivery times are estimates and are not guaranteed arrival dates. Delays may occur due to severe weather, customs inspections, peak-season shipping volume, carrier disruptions, or incorrect or incomplete shipping information.

Remote Areas, Alaska, Hawaii, Military & PO Box Addresses

Delivery times may be longer for:

  • Alaska and Hawaii
  • U.S. territories
  • Rural and remote locations
  • Military addresses (including APO and FPO addresses)
  • Areas with limited carrier service

Additional transit time may be required depending on the destination and local delivery network.

Some shipping methods may not support delivery to certain military or PO Box addresses. Whenever possible, please provide a complete physical shipping address.

We cannot guarantee delivery to all APO, FPO, or PO Box addresses.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing your tracking information.

If your package has not arrived by the end of the estimated delivery window, please contact us at:

info@lophnix.com

Please include your order number and tracking number so we can assist you.

Where Orders Ship From?

Our steering wheel covers are manufactured and fulfilled through our specialized production facility in mainland China.

By working directly with our production and fulfillment partners, we are able to provide a wider range of materials, designs, and vehicle-specific fitment options while maintaining consistent product quality.

Before shipment, each order is inspected to confirm the selected product options and the visible condition of the item.

Packages are shipped through a trackable international shipping network and delivered within the United States through local carrier partners.

How Do I Track My Order?

Once your order has shipped, tracking information will be sent to you by email.

Tracking updates may take some time to appear after the shipping label has been created. During international transit, your package may be transferred between different shipping partners. This is a normal part of the cross-border delivery process.

A temporary pause in tracking updates does not necessarily mean that your package has been lost.

Disclaimer

Customers are responsible for providing a complete and accurate shipping address.

Any costs resulting from an incorrect, incomplete, or undeliverable address, or from a package being returned because it was not collected in time, will be the responsibility of the customer.